— Josh Hogue, Immediate Past Chairman of ICBSD & ICBA Federal Delegate, President, Reliabank Dakota
Fraud isn’t slowing down and neither can we. As community banks, we pride ourselves on being proactive when it comes to protecting our customers and our institutions. But with fraud schemes growing more complex and aggressive, even the best internal systems can be tested.
That’s where ICBA’s Fraud Loss Protection Plan (FLPP) comes in. Designed specifically for community banks, this solution provides a critical backstop for losses related to account takeovers and stolen credentials, especially those tied to ICBA Bancard clients and digital payments.
The Fraud Loss Protection Plan is a risk-mitigation tool developed by ICBA Payments. The plan reimburses participating community banks for fraud losses that fall beyond standard card network protections, including losses tied to account takeovers and unauthorized digital activity.
This isn’t traditional insurance. It’s targeted, supplemental protection focused on the unique fraud scenarios community banks are increasingly facing in today’s digital environment.
Participating banks pay an annual fee based on asset size. In return, they receive access to reimbursement for eligible fraud events related to digital payments processed through ICBA Bancard or linked platforms.
If a qualified fraud loss occurs, the bank submits a claim for reimbursement. The plan helps cover gaps that can exist between existing fraud tools and emerging real-world threats.
Enrollment is automatic for all ICBA Bancard credit card issuing banks. For non-card issuers, the program is still available through ICBA Bancard participation.
As your ICBA federal delegate, I believe it’s important to highlight programs like FLPP because they’re a reflection of what ICBA does best: creating real-world solutions tailored for community banks. This isn’t a one-size-fits-all approach. It’s thoughtful, practical, and proactive just like we strive to be.
If your institution isn’t familiar with the FLPP yet, I encourage you to take a closer look. In a time when threats are evolving faster than ever, it’s one more way to protect what matters most: your customers, your reputation, and your ability to keep moving forward.
“As your ICBA federal delegate, I believe it’s important to highlight programs like FLPP because they’re a reflection of what ICBA does best: creating real-world solutions tailored for community banks.“
—Josh Hogue