[vc_row][vc_column][vc_custom_heading text=\”CRITICAL INFRASTRUCTURE OPERATIONS CENTERS AND CONTROL ROOMS – A GUIDE FOR PANDEMIC RESPONSE\” google_fonts=\”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal\”][vc_column_text]Joel Williquette, SVP, Operational Risk Policy at ICBA joined our Covid-19 War Room Call on May 1st. Joel spoke on the topic \”When your bank lobby reopens\” and shared a wealth of information and resources to consider as you prepare to reopen your doors:
- Limit the number of customers in your lobby.
- Conduct paperwork and signing electronically when possible.
- Consult your local HVAC professional for air filtration systems that can be used in within your bank.
- Encourage employees to use sand sanitizer after engaging with customers. Limit handshakes, hugs, etc.
- Prior to reopening, establish guidelines or protocol for employees who are not feeling well. Instruct them to stay home; do not \’tough it out\’ and come to work.
For additional prevention, mitigation and protection information download this resource: CRITICAL INFRASTRUCTURE OPERATIONS CENTERS AND CONTROL ROOMS – A GUIDE FOR PANDEMIC RESPONSE.[/vc_column_text][/vc_column][/vc_row]